Frequently Asked Questions

Everything you need to know about your beauty journey with All.

Are your beauty products cruelty-free?

Yes, we are committed to ethical beauty. All products sold on our platform are 100% cruelty-free and never tested on animals.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. Express 2-day shipping options are available at checkout.

What is your return policy for opened items?

We offer a 30-day satisfaction guarantee. If a product doesn't work for your skin type, you can return it for a full refund or store credit, even if it has been lightly used.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

Do you offer international shipping?

Currently, we ship to over 25 countries. International delivery times vary by location but generally take between 7-14 business days.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and Buy Now Pay Later options like Klarna and Afterpay.